1. Deposits and Payments
a) Your booking will not be confirmed until payment of the non-returnable deposit (£300) has been received. A booking is not valid until it has been confirmed in writing by DS.
b) Full balance of feees must be received at least 6 weeks before the start of the course.
If you have to cancel your booking, you must inform us as soon as possible. Cancellation fees will be charged as follows:
- More than 30 days before arrival, loss of deposit.
- Less than 30 days before arrival, loss of full fees (see insurance cover).
It is your responsibility to ensure the student has valid travel documents and/or visas. See www.gov.uk/check-uk-visa
If a visa is necessary, DS provides a certificate of enrolment for the visa application.
If the visa is refused, the following refund policy applies:
- DS will refund the full fees, less the deposit, if a visa is refused and the client has followed all the correct procedures
- DS will not refund the client if the reason for the refusal is related to insufficient or incorrect documentation
- DS will not refund the client if the application has not been made with sufficient time for the visa to be approved
- With all visa refusals, original documentation issued by the Entry Clearance Officer must be provided before a refund will be considered
4. Medical and Travel Insurance.
The following cover is included in the course fees. Cover applies from the time the student leaves home before the course to the time he/she returns home immediately after the end of the course.
Click here to see the full Medical and Travel Insurance Policy
|Cancellation or Curtailment Charges
|Emergency Medical & Other Expenses
|Emergency Dental Treatment
|Single Article Limit
|Valuables Total Limit
|Personal Money, Passports & Documents
|Other Money & Documents Limit
|Personal Accident (Subject to Age)
|Overseas Legal Expenses & Assistance
*Cover applies from date of booking confirmation.
Claims: the first £50 of each claim is not insured. A claim form must be completed and a medical certificate may be required.
Pre-existing conditions are not covered.
Any problem or complaint should be brought to the attention of the Course Director/DS Head Office Team immediately
so that a satisfactory resolution can be found.
DS accepts students on the assumption that they are in good health.
DS nurses/appointed First Aiders will administer common, non-prescribed medicine such as paracetamol and throat lozenges
as necessary, unless advised by you not to do so.
Each residential centre has access to a local medical practice. Any student may be charged for a consultation with
a doctor or nurse.
In case of medical emergency, students are taken to the nearest Accident and Emergency department.
In case of illness or injury DS will follow the advice of the attending medical consultant/surgeon unless advised otherwise
in advance by you.
Medical expenses may be claimed under the insurance policy (see 4 above). Pre-existing conditions are not covered.
a) Students are responsible for any damage they may cause and will have to pay the full cost of replacement or repair.
b) Promotional material – we take photographs and videos during our courses for promotional purposes.
Please see www.discoverysummer.co.uk/privacy-policy
for full details. Please advicse us at time of booking if you do not wish the student to appear in any promotional material by emailing
c) If you have booked via a DS ETO/Representative, their Terms of Contract may apply to you, but we reserve the right to apply our own Terms.
d) All sports/activities/excursions are undertaken at students' own risk. DS does not accept liability for accidents or injuries except
where its staff have been found to be negligent.
If you do not wish your child to participate in any particular activity or excursion, please advise at time of booking.
e) Any student found in possession of unsuitable items will have them confiscated.
f) DS reserves the right to change or cancel course programmes without prior notice in the event of low numbers.
g) DS shall not be liable to you or the student in the event that any service becomes impossible to supply due to
circumstances beyond our control. These circumstances include, but are not limited to, war, disease outbreak, natural disaster or terrorist attack.
h) We reserve the right to move a student to a different DS course or centre should we consider it to be in the best interest of the student.
i) In exceptional circumstances, in order to place students at their correct level, maximum class size may be exceeded.
DS may also accept students who are marginally older or younger than our stated age ranges.
j) We reserve the right to take any fair and reasonable action we think appropriate should a situation arise not covered by these Terms.
k) On arrival the student will be asked to hand in their airline forms, passport, medication and all cash.
A £50 damage deposit will be kept by the course administrator and returned in full at the end of the course providing no damage caused/keys lost.
l) Pocket money can be taken out at stated times (usually before excursions). We recommend £60 per week + £50 damage deposit.
If extra pocket money has to be transferred during the course a £25 handling fee will be charged.
m) We strongly recommend students do not bring unnecessary valuables. Any valuables must be locked away or handed to the Course Office.
We do not accept liability against theft or loss of property in our safekeeping or in any other locations (see Medical and Travel Insurance cover).
n) We reserve the right to search a student's room and belongings in the event of suspected theft or any other reasonable circumstances.
These Terms are to be read in conjunction with our Privacy Notice for Students and their Parents.
8. Rules of Conduct
- Speak English
- Listen to staff and follow their instructions
- Be on time (always)
- Be kind and friendly to others
- Attend and join in all lessons and activities
- Look after your belongings and the school
- Keep the school tidy
- Follow the school guidelines relating to use of mobile phones, cameras, games consoles. These
must not be used during classes or activities
- Have your Discovery ID card with you at all times
- Keep your room tidy and make your own bed
- Stay in your bedroom after bedtime and remain quiet
- Give all your money to the Course Director/Administrator to look after
- Leave the campus unless with a member of staff/parent/guardian
- Drink alcohol, take drugs or smoke (cigarettes or e-cigarettes)
- Bring valuables
- Bring or buy knives, weapons or toy guns
- Swear, fight or bully
- Drop litter, or chew gum
- Use school or personal IT/electronic equipment to access or share illegal/inappropriate sites or images
- Damage school property
- Steal or shoplift
- Use fire escapes unless for emergency exit
- Swim without a lifeguard being present
- Go into the boys' accommodation if you are a girl or go into the girls' accommodation if you are a boy without agreement of the Course Director