Discovery Summer intensive English language courses

Terms and Conditions (Day Courses)

Terminology: 'DS' means Discovery Summer Ltd.
'You' means the person signing the Booking Form.
'Student' means the person attending the course.

1. Deposits and Payments

a) Your booking will not be confirmed until payment of the non-returnable deposit (£300) has been received. A booking is not valid until it has been confirmed in writing by DS.

b) Full balance of feees must be received at least 6 weeks before the start of the course.

2. Cancellation

  • If you have to cancel your booking, you must inform us as soon as possible. Cancellation fees will be charged as follows:
    • More than 30 days before arrival, loss of deposit.
    • Less than 30 days before arrival, loss of full fees (see insurance cover).

3. Visas

It is your responsibility to ensure the student has valid travel documents and/or visas. See www.gov.uk/check-uk-visa
If a visa is necessary, DS provides a certificate of enrolment for the visa application.
If the visa is refused, the following refund policy applies:

  • DS will refund the full fees, less the deposit, if a visa is refused and the client has followed all the correct procedures
  • DS will not refund the client if the reason for the refusal is related to insufficient or incorrect documentation
  • DS will not refund the client if the application has not been made with sufficient time for the visa to be approved
  • With all visa refusals, original documentation issued by the Entry Clearance Officer must be provided before a refund will be considered

4. Medical and Travel Insurance.

We recommend that students on our day courses take out their own insurance cover in their home country before departure.

5. Complaints


Any problem or complaint should be brought to the attention of the Course Director/DS Head Office Team immediately so that a satisfactory resolution can be found.

6. Medical

DS accepts students on the assumption that they are in good health.

DS nurses/appointed First Aiders will administer common, non-prescribed medicine such as paracetamol and throat lozenges as necessary, unless advised by you not to do so.

In case of medical emergency, students are taken to the nearest Accident and Emergency department.

In case of illness or injury DS will follow the advice of the attending medical consultant/surgeon unless advised otherwise in advance by you.

7. Miscellaneous

a) Students are responsible for any damage they may cause and will have to pay the full cost of replacement or repair.

b) Promotional material – we take photographs and videos during our courses for promotional purposes. Please see www.discoverysummer.co.uk/privacy-policy for full details. Please advicse us at time of booking if you do not wish the student to appear in any promotional material by emailing [email protected]

c) If you have booked via a DS ETO/Representative, their Terms of Contract may apply to you, but we reserve the right to apply our own Terms.

d) All sports/activities/excursions are undertaken at students' own risk. DS does not accept liability for accidents or injuries except where its staff have been found to be negligent. If you do not wish your child to participate in any particular activity or excursion, please advise at time of booking.

e) Any student found in possession of unsuitable items will have them confiscated.

f) DS reserves the right to change or cancel course programmes without prior notice in the event of low numbers.

g) DS shall not be liable to you or the student in the event that any service becomes impossible to supply due to circumstances beyond our control. These circumstances include, but are not limited to, war, disease outbreak, natural disaster or terrorist attack.

h) We reserve the right to move a student to a different DS course or centre should we consider it to be in the best interest of the student.

i) In exceptional circumstances, in order to place students at their correct level, maximum class size may be exceeded. DS may also accept students who are marginally older or younger than our stated age ranges.

j) We reserve the right to take any fair and reasonable action we think appropriate should a situation arise not covered by these Terms.


These Terms are to be read in conjunction with our Privacy Notice for Students and their Parents.


8. Rules of Conduct


DO
  • Speak English
  • Listen to staff and follow their instructions
  • Be on time (always)
  • Be kind and friendly to others
  • Attend and join in all lessons and activities
  • Look after your belongings and the school
  • Keep the school tidy
  • Follow the school guidelines relating to use of mobile phones, cameras, games consoles. These must not be used during classes or activities
  • Have your Discovery ID card with you at all times

DON'T
  • Leave the campus unless with a member of staff/parent/guardian
  • Drink alcohol, take drugs or smoke (cigarettes or e-cigarettes)
  • Bring valuables
  • Bring or buy knives, weapons or toy guns
  • Swear, fight or bully
  • Drop litter, or chew gum
  • Use school or personal IT/electronic equipment to access or share illegal/inappropriate sites or images
  • Damage school property
  • Steal or shoplift

The safety and well-being of our students is our primary concern. Students who break British law, do not obey the course rules, who repeatedly misbehave, do not follow the instructions of the course staff or otherwise disrupt or adversely affect the smooth running of the course will be asked to leave the course immediately at their own expense and without refund of fees.